Reid Parham is a Senior Staff Software Engineer in Portland with nine years of experience building highly reliable, regulated medical-device software and the operational systems that keep it healthy. At Dexcom he leads Product Health efforts—triaging, investigating, and monitoring product performance—after earlier roles designing and operating compliant systems across FDA, HIPAA, GDPR, ISO, and FedRAMP regimes. He blends deep DevOps and SRE expertise (cloud platforms, IaC, orchestration, observability, and large-scale databases) with hands-on software engineering and incident leadership to sustain 99.99% availability for critical services. Reid’s background in design and front-end development gives him an uncommon product-minded perspective on reliability and user impact, and he has a track record of improving performance and test coverage across both startups and regulated enterprises.
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