Summary
Renan Silva is a ServiceNow Developer and Technical Consultant with 8 years of software experience and a Computer Engineering degree from Universidade Cruzeiro do Sul. He specializes in backend development with strong JavaScript skills and practical expertise across ITSM, ITIL, workflow automation and Service Portal design. Renan has delivered and optimized Service Catalog items, incident and change workflows, and integrations that improved operational efficiency for clients including Meta/Rede Globo. Comfortable across full-stack stacks (PHP, Laravel, Docker, Redis, MySQL, CSS), he blends platform-focused ServiceNow work with traditional web and backend engineering. Known for turning user needs into streamlined catalog experiences, he pairs hands-on development with a continuous-improvement mindset and openness to new challenges.
8 years of coding experience
2022, Engenharia de Computação, 2022, Engenharia de Computação at Universidade Cruzeiro do Sul