Renata Borges
Training And Content Lead - SKU IQ
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolRenata Borges is a training and content lead with 11 years of experience translating technical products into clear onboarding, documentation, and customer education programs. After roles at 99 and Uber Eats honing technical support, troubleshooting, and data-driven improvements, she now leads training, SOPs and knowledge base strategy at SKU IQ to drive smooth implementations and customer success. Her background spans hands-on onboarding, webinar delivery, and cross-functional enablement—helping sales and support adopt consistent customer communications. Based in São Paulo, she brings a blend of operational rigor and creative training design rooted in a fashion-design degree, which informs her attention to presentation and user experience. Ambitiously technical, she also identifies as an HPC sysadmin and is pursuing a PhD in computer science, signaling deepening engineering chops behind her customer-facing expertise.
11 years of coding experience
Bacharelado, Design de Moda, Bacharelado, Design de Moda at Universidade Anhembi Morumbi
English, Portuguese
Github Skills (13)
reduction8
core-library8
astronomy8
astrophysics8
python8
science8
astropy7
algorithms4
data-model4
aerospike3
data-format3
sustainability1
w3c1
Programming languages (4)
Github contributions (5)
rcbrgs/tuna
Nov 2014 - Jan 2018
Contributions:484 commits, 1 PR, 254 pushes in 3 years 2 months
reductiondata-reductiontuna
rcbrgs/7-days-server-mod-framework
Jun 2015 - Jan 2016
Contributions:122 commits, 185 pushes, 1 branch in 7 months
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