Senior Product Manager AI, Interoperability & Extensibility at Rocket.Chat
Porto Alegre, Rio Grande do Sul, Brazil
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Summary
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Rockstar
🎓
Top School
Renato Becker is a product leader with 8 years of experience focused on AI, extensibility, and interoperability in privacy-first communications platforms. He currently leads AI and integration strategy at Rocket.Chat, building sovereign, explainable, and permission-aware AI capabilities like semantic search, RAG, and agent extensibility while aligning architecture with strict security and compliance needs. Previously he owned government and citizen communication products across LATAM, driving product-market fit, ARR growth, and mission-critical deployments that blend omnichannel engagement with platform stability. A former full-stack and back-end contributor to Rocket.Chat’s open-source livechat and core messaging packages, he pairs hands-on engineering experience—fixing chat flows and adding SDK and messaging endpoints—with product leadership. Trained in product management and AI through programs at Product Institute, Udacity and edX, he brings a rare mix of developer empathy, GTM ownership, and public-sector domain expertise. He’s known for mentoring multiple Google Summer of Code projects, seeding long-term open-source integrations with AI/NLP connectors.
8 years of coding experience
16 years of employment as a software developer
Introductory Artificial Intelligence, Introductory Artificial Intelligence at edX
Nanodegree Product Management, Nanodegree Product Management at Udacity
Product Led-Growth Micro-Certification Product Management, Product Led-Growth Micro-Certification Product Management at Product School
Postgraduate Degree Business Administration and Management, Postgraduate Degree Business Administration and Management at BBI - Business Behavior Institute
Product Manager Product Management, Product Manager Product Management at Product Institute
Bachelor of Computer Information Systems, Bachelor of Computer Information Systems at Fundação Educacional Encosta Inferior do Nordeste
Contributions:46 reviews, 169 commits, 37 PRs in 2 years 4 months
Contributions summary:Renato contributed to the development of the Rocket.Chat livechat client, implementing both front-end and back-end features. They modified UI components and added functionalities to the user interface. Furthermore, the user integrated changes from the 'sdk' branch, improving the interface and integrating SDK features within the application. The user also worked on the registration process and added service offline callbacks.
The Secure CommsOS™ for mission-critical operations
Role in this project:
Back-end Developer
Contributions:366 reviews, 489 commits, 262 PRs in 4 years 1 month
Contributions summary:Renato primarily worked on the back-end aspects of the Rocket.Chat platform, specifically within the "rocketchat-livechat" package. Their commits focused on fixing bugs related to visitor collection usage and closing chat functionality, as well as adding support for new features like agent phone fields. They also updated code across several files to improve the system, while making updates to various rest api end points, with focus on messaging.
meteordata-protectionchatjavascriptcollaboration
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