Reuben Thomas
Outcome Testing Team Leader at Metro Bank (UK)
London, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolReuben Thomas is a seasoned retail banking leader with 26 years' experience in customer-facing and risk-focused roles, currently heading Outcome Testing at Metro Bank to ensure quality across fraud, bereavement, and vulnerable-customer journeys. He combines strong people management, coaching and stakeholder presentation skills with a disciplined, target-driven approach and an eye for detail that thrives under pressure. Prior roles from frontline cashier to local business manager give him deep empathy for customers and practical experience in SME lending and portfolio management. Unusually for a banking leader, Reuben is also an active FLOSS contributor, improving code quality and compatibility in widely used projects such as FontForge, Emacs and the Autoconf Archive. That blend of operational oversight, regulatory awareness (including Consumer Duty), and hands-on technical contribution makes him adept at turning complex compliance insights into actionable process improvements. Based in London, he brings steady leadership and a pragmatic engineering mindset to transform feedback into measurable customer outcomes.
26 years of coding experience
8 years of employment as a software developer
Bachelor's degree Business Economics, Bachelor's degree Business Economics at University of Hertfordshire
Stackoverflow
697reputation
63kreached
7answers
10questions
Github Skills (47)
code-optimization10
debug10
coffeescript10
package-management10
log-analysis10
configuration-management10
analyse10
c1110
file-parsing10
autotools10
data-structure10
file-format10
emacs-lisp10
text-analysis10
c1710
Programming languages (41)
Github contributions (5)
autoconf-archive/autoconf-archive
Sep 2010 - Apr 2022
A mirror of the GNU Autoconf Archive, a collection of more than 500 macros for GNU Autoconf that have been contributed as free software by friendly supporters of the cause from all over the Internet.
Role in this project:
Backend Developer
Backend DeveloperContributions:54 commits, 9 PRs, 2 comments in 11 years 9 months
Contributions summary:Reuben primarily contributed to the GNU Autoconf Archive, adding new macros and improving existing ones. They modified the `ax_lua.m4` macro to support Lua 5.2 and 5.3 versions and added support for Luarocks rocks. The changes indicate a focus on enhancing the functionality of Autoconf and improving compatibility with Lua-based projects by providing building blocks.
unixmacrossystem-programmingportabilitycause
fontforge/fontforge
Jan 2013 - Jul 2016
Free (libre) font editor for Windows, Mac OS X and GNU+Linux
Role in this project:Back-end Developer
Back-end DeveloperContributions:152 commits, 1 push, 7 comments in 3 years 7 months
Contributions summary:Reuben primarily focused on refactoring and improving the code quality of the FontForge project. Their commits involved clarifying comments, simplifying existing code through the use of standard library functions, and fixing compiler warnings. They made improvements to the licensing information and removed deprecated code sections.
font-editormac-oswindowslibrelinux
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.