Rex Pechler is a Technical Operations Lead with 11+ years of experience building and scaling IT functions for high-growth SaaS companies, most recently standing up Mercor’s technical operations after founding Gladly’s IT department. He combines hands-on systems work—MDM, Okta, Jamf, endpoint security, and custom automations—with people leadership, having hired and managed helpdesk teams and run complex support operations for companies like Slack and Google. Known for scripting and systems integration (Node.js, Google Apps Script, AppleScript, shell), he excels at automating onboarding/offboarding and integrating dozens of SaaS tools to improve employee experience. Comfortable in startup-to-scale environments, Rex pairs product-minded curiosity (early co-founder and web dev roles) with pragmatic security and compliance practices to keep fast-moving teams productive. An Oakland-based technologist who once built a live rocket-tracking site and a whimsical video-guided kiosk at Google, he brings creative problem-solving to operational challenges.
11 years of coding experience
17 years of employment as a software developer
High School, High School at Menlo-Atherton High School
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