Ricardo Alday
Support Technician at Hyperplane Studio
Morelos, Mexico
Summary
👤
Senior🎓
Top SchoolRicardo Alday is a seasoned support technician and founder with 12 years of experience blending customer-facing support, front-end web development, and creative design. As Support Technician at GiveWP and founder/head designer of Hyperplane Studio, he bridges technical troubleshooting with product-minded design sensibilities, particularly around WordPress ecosystems. His decade at Graph Paper Press leading customer support and theme development shows deep familiarity with web themes, UX and user workflows. Early career experience running digital photography departments and studio production gives him a practical eye for visual storytelling and asset management that informs his technical work. Based in Morelos, Mexico, he brings a rare mix of hands-on support excellence, entrepreneurial drive, and visual design discipline.
11 years of coding experience
9 years of employment as a software developer
AD, Graphic design, photography, AD, Graphic design, photography at Elgin Community College
English, Spanish
Github Skills (21)
ecommerce10
wordpress10
php10
appointment10
wordpress-plugin10
protect10
audio9
google-analytics6
payumoney4
plugin4
widgets3
analytics3
integrate2
gateway2
payment2
Programming languages (2)
Github contributions (5)
rickalday/givewp-snippet-library
Sep 2021 - Apr 2023
A collection of code snippets to enhance or expand on the free Give WordPress Donation Plugin.
Contributions:3 pushes, 2 branches in 1 year 7 months
wordpresssnippetsenhancewordpress-plugindonation-plugin
rickalday/givewp
Feb 2023 - Apr 2023
GiveWP - The #1 Donation Plugin for WordPress. Easily accept donations and fundraise using your WordPress website.
Contributions:2 pushes, 1 branch in 1 month
accept-donationswordpressphpwordpress-websitewordpress-plugin
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