Ricardo Alday is a seasoned support technician and founder with 12 years of experience blending customer-facing support, front-end web development, and creative design. As Support Technician at GiveWP and founder/head designer of Hyperplane Studio, he bridges technical troubleshooting with product-minded design sensibilities, particularly around WordPress ecosystems. His decade at Graph Paper Press leading customer support and theme development shows deep familiarity with web themes, UX and user workflows. Early career experience running digital photography departments and studio production gives him a practical eye for visual storytelling and asset management that informs his technical work. Based in Morelos, Mexico, he brings a rare mix of hands-on support excellence, entrepreneurial drive, and visual design discipline.
11 years of coding experience
9 years of employment as a software developer
AD, Graphic design, photography, AD, Graphic design, photography at Elgin Community College
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Ricardo Alday - Support Technician at Hyperplane Studio