Ricardo Gomes is a Cloud Services & Atlassian Administrator and product operations leader with 10+ years of experience building cross-functional teams and driving quality-focused delivery for enterprises from Johnson & Johnson and IBM to FINEOS and Limelight Health. Based in San Francisco, he blends technical hands-on Atlassian expertise (Jira, Confluence, JSD, automation) with strong program and product management skills to streamline processes, reduce rework, and improve stakeholder communication. Known for an ego-free, facilitative leadership style, he coaches teams across front- and backend disciplines to maximize capacity while keeping end-users’ needs front and center. He has led mobile and SaaS product lifecycles, managed global remote teams, and overseen Level I–III support and QA automation to uphold SLAs and product quality. Curious and quantitatively minded, Ricardo pairs meticulous attention to detail with strategic ownership, often stepping into technical admin roles to unblock delivery. A Brazilian programmer at heart, he brings a pragmatic, relationship-first approach to complex cloud and operational challenges.
10 years of coding experience
14 years of employment as a software developer
Information Systems Information Systems, Information Systems Information Systems at University Group of Education and Research SP
portfolio criado com React, Next.js, Node.js e carinho
Contributions:43 commits, 2 PRs, 70 pushes in 1 year 6 months
nextjsreactstyled-componentswindows98
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