Principal Engineer - Azure Reliability (CXP) at Microsoft
Ericeira, Lisbon, Portugal
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Summary
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Ricardo Machado is a Principal Engineer focused on Azure reliability within Microsoft's Customer Experience & Success (CXP) organization, bringing over 11 years of cloud and infrastructure experience and more than two decades in enterprise IT. He has progressed through roles from systems engineer and trainer to architect and principal engineer, consistently specializing in secure, scalable Azure deployments and customer-facing cloud enablement. Based in Ericeira near Lisbon, he blends deep hands-on technical expertise with program-level leadership in FastTrack and reliability engineering, helping customers adopt and operate Azure at scale. His background in Physics Engineering informs a methodical, data-driven approach to troubleshooting and architecture, and he’s known for translating complex platform issues into practical, repeatable solutions. Though primarily focused on enterprise reliability, he maintains a developer-oriented mindset evident in his GitHub presence as a Principal Engineer for Azure CXP.
10 years of coding experience
19 years of employment as a software developer
Attended Physics Engineering, Attended Physics Engineering at Universidade Nova de Lisboa
Contributions:292 commits, 106 PRs, 451 pushes in 1 year 6 months
azuregovernanceterraform
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Ricardo Machado - Principal Engineer - Azure Reliability (CXP) at Microsoft