Ricardo Pineda is an IT System Administrator and recent computer engineering graduate based in McAllen, Texas, with nine years of hands-on experience across help desk, field support, and PC repair roles. He currently manages network infrastructure, Microsoft 365, endpoint security, and remote-access camera systems at SafeGuard Insurance Agency, bringing practical expertise in Active Directory, ServiceNow, and security audits. Comfortable configuring multi-monitor workspaces and troubleshooting hardware at the component level, Ricardo blends hardware-focused engineering training with broad end-user support skills honed at USAA and Comcast. He’s self-motivated and eager to grow into more advanced systems and security responsibilities, and uniquely combines lab-level software provisioning experience from his university role with real-world inventory and procurement coordination.
9 years of coding experience
9 years of employment as a software developer
Bachelor of Science (B.S.) Computer Engineering, Bachelor of Science (B.S.) Computer Engineering at The University of Texas Rio Grande Valley
Computer and Information Sciences and Support Services, Computer and Information Sciences and Support Services at Codecademy
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Ricardo Pineda - Information Technology System Administrator