Rich Brown is a product and UX leader with 10+ years’ experience shaping consumer and enterprise experiences, now leading product launches at Shopify from his base in Bath, UK. He combines hands-on product design roots—co-founding Great Little Place and running a boutique creative shop—with senior roles at Etsy and Shopify, guiding cross-functional teams to ship customer-centred products. His background in ergonomics and formal training in sustainability leadership and HCI give him a rare blend of human-centred design, systems thinking and product strategy. Rich frequently operates at the intersection of startups and established organisations, having been an EIR and freelance design lead on projects with Jaguar Land Rover and Barclays. He teaches and mentors product managers and designers, translating messy stakeholder needs into clear roadmaps and specs. Outside work he runs la-menagerie.com, reflecting a continued appetite for creative entrepreneurship and community-driven projects.
10 years of coding experience
16 years of employment as a software developer
BSc Digital Technology Design & Innovation, BSc Digital Technology Design & Innovation at Technological University Dublin
Langue et Civilisation French Language and Culture, Langue et Civilisation French Language and Culture at Université Paris-Sorbonne
Master’s Sustainability Leadership, Master’s Sustainability Leadership at University of Cambridge
BSc Ergonomics, BSc Ergonomics at Loughborough University
Distinction User Experience Design, Distinction User Experience Design at General Assembly
Coursera Course Human Computer Interaction, Coursera Course Human Computer Interaction at Stanford University
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Rich Brown - Senior Lead, Product Launch at Shopify