Rich Reffner is a customer-focused technical pre-sales and solutions engineering leader with over two decades of experience building and scaling teams that drive revenue, new logo acquisition, and product-led adoption across startups and large enterprises. Currently VP of Solution Engineering at Coveo after leading strategic accounts and solution architecture at AWS, he has repeatedly taken teams through hyper-growth and three successful exits. He combines deep domain expertise in cloud, data strategy, and AI/ML-driven business applications with hands-on experience launching products (e.g., Virtual Private Fauna) and establishing customer support and delivery functions from scratch. Known for recruiting and developing top technical talent, Rich translates complex technical capabilities into clear customer value for top-tier brands like Dell, Louis Vuitton, Visa, and Microsoft. He brings an operator’s pragmatism from roles at DataStax, Fauna, Ascend, and IBM Coremetrics, marrying go-to-market rigor with product roadmap influence. Based in San Francisco and MBA-trained at UC Berkeley, he thrives at the intersection of technical strategy, customer obsession, and scalable execution.
11 years of coding experience
22 years of employment as a software developer
Master of Business Administration (MBA), Master of Business Administration (MBA) at University of California, Berkeley, Haas School of Business
BS Industrial and Systems Engineering, BS Industrial and Systems Engineering at The Ohio State University
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.