Richa Ranjan
Product Manager, AI Search at ServiceNow
California, United States
Summary
👤
Senior🎓
Top SchoolRicha Ranjan is a Product Manager focused on AI search, combining eight years of engineering and product experience to ship ML-driven features that improve engagement and operational efficiency. Based in California, she moved from software engineering at Shell—where she automated processes saving thousands of hours and won a VP CIO award—to leading 0-to-1 AI chatbot and gamified kiosk products that boosted user satisfaction and session duration. She has practical experience translating partner visions into specs, running A/B tests and building PRDs and quality metrics to align roadmaps with measurable outcomes. Her background includes hands-on LLM work—labeling golden datasets and analyzing GPT-store monetization and discoverability—so she bridges model tuning, user research, and product strategy. Known for rapid delivery in cross-functional teams, she brings a systems mindset to product problems and a curiosity for new technologies that shows up in both mentorship and consultancy roles.
8 years of coding experience
4 years of employment as a software developer
Master's degree, Engineering Management, Master's degree, Engineering Management at Dartmouth CollegeBachelor's degree, Computer Science, Bachelor's degree, Computer Science at Vellore Institute of Technology
English, Hindi, Spanish
Github Skills (4)
git-remote8
nodes5
coupling4
citation2
Programming languages (5)
Github contributions (5)
richaranjan04/Network-analysis-and-Page-Rank
Sep 2018 - Oct 2020
The following code calculated the centrality , prestige , co-citation and Bibliographic coupling between a set of nodes.
Contributions:9 commits, 6 PRs, 4 pushes in 2 years
citationfollowingcentralitycouplingnodes
richaranjan04/Python-for-datascience-and-machine-learning
Nov 2018 - Jul 2023
Contributions:36 pushes, 1 branch in 4 years 7 months
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