Richard Arends is a seasoned telecommunications professional and owner of The Data People with over two decades of hands-on experience spanning cable installation, PBX programming, and voice/data systems sales, service, and installation. He progressed from field installer to operations manager and business owner, combining practical expertise on IBM mainframes, AS400s and PCs with modern VoIP certifications including Avaya IP Office, Allworx, and Altigen. Based in Wisconsin, he provides end-to-end solutions—hardware, networking, servers, software and helpdesk—often bridging legacy telecom infrastructure with contemporary IP telephony. Known for learning systems from the ground up, he brings both front-line troubleshooting instincts and operational discipline to small and mid-market communications projects.
13 years of coding experience
9 years of employment as a software developer
none, Computer Science, none, Computer Science at Illinois State University
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