Richard Beard
Customer Success Account Manager at Microsoft
Thalwil, Zurich, Switzerland
Summary
👤
Senior🎓
Top SchoolRichard Beard is a Customer Success Account Manager with over two decades of hands-on experience in banking and commercial IT, specialising in Microsoft ecosystems, cloud adoption, and IT service management. He combines technical depth in O365, Azure, Intune and AD security with certified process expertise (ITILv3, PRINCE2) to help enterprise and financial customers achieve operational excellence and secure digital transformation. At Microsoft he has driven large-scale migrations, resolved critical escalations, and partnered with customers and partners to unblock cloud adoption and automation initiatives. Fluent in German and steeped in Swiss business culture after 20 years in Switzerland, he brings rare local insight alongside global program delivery skills. An early systems engineer who once rebuilt bank-wide software distribution and led a Windows 7 upgrade, he still enjoys solving knotty infrastructure problems that unlock measurable business value.
9 years of coding experience
21 years of employment as a software developer
BA (Hons), European Business Studies, BA (Hons), European Business Studies at Buckinghamshire New University9 O-levels, O-levels, 9 O-levels, O-levels at Dover College
German, French
Github Skills (7)
plugin9
dedicated8
utility-mod8
dedicated-server7
patreon7
minecraft7
windows5
Programming languages (2)
Github contributions (4)
DoctorBeardz/WindowsGSM.ProjectZomboid
Oct 2020 - Jul 2022
🧩 WindowsGSM plugin for supporting Project Zomboid Dedicated Server
Contributions:7 releases, 1 review, 19 commits in 1 year 9 months
windowsdedicated-serverdedicatedzomboidplugin
DoctorBeardz/WindowsGSM.Miscreated
Oct 2020 - Oct 2020
Contributions:6 pushes in 1 day
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