Richard Dawe
Software Engineer - Level 4 at Customer.io
Bristol, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolRichard Dawe is a systems-focused software engineer with over two decades of experience and a 12-year track record in backend and platform roles, currently driving data-squad work at Customer.io. He has led architecture and delivery for high-throughput messaging platforms—introducing autoscaling, multi-tenancy, and resolving production issues at millions-of-messages-per-minute scale. Comfortable as a technical lead, he has coordinated distributed teams and third-party vendors across the UK, USA, Brazil and India to bring complex products toward launch. His background spans networking, mail infrastructure, and protocol-heavy systems from early work on VPNs and SNMPv3 agents to modern Go-based services. Colleagues know him as a pragmatic mentor who reduces operational toil while keeping customer-facing reliability front of mind. Based in Bristol, he blends deep systems engineering with a customer-first product mindset that surfaces in both architecture and day-to-day troubleshooting.
13 years of coding experience
22 years of employment as a software developer
MSci, Physics, MSci, Physics at University of Bristol
Stackoverflow
56reputation
884reached
1answer
0questions
Github Skills (41)
sparkpost10
ecr8
api8
django7
python7
aurora6
smtp6
java6
database5
react5
rest-api5
aws5
rest5
lua5
database-migrations5
Programming languages (9)
Github contributions (5)
SparkPost/lualint
Mar 2014 - Feb 2018
Contributions:5 releases, 13 commits, 2 PRs in 3 years 11 months
lualinter
SparkPost/msys-jlog-tools
Dec 2014 - May 2015
Contributions:3 commits, 2 pushes, 1 tag in 4 months
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