Richard Forbes
Information Technology Support Specialist
Raleigh, North Carolina, United States
Summary
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SeniorRichard Forbes is an experienced IT support specialist with over a decade of hands-on experience and 17 years in the broader IT industry, currently supporting faculty, staff, and students across Campbell University's medical and nursing schools. Microsoft- and CompTIA-certified, he combines desktop and server administration, Active Directory management, and network troubleshooting from switch panels to endpoints, with proven experience deploying and maintaining virtualized and print services. He has led hardware/software rollouts, classroom A/V setups, asset lifecycle programs and imaging/deployment systems that cut costs and speed support, and has a track record of coordinating with network admins and helpdesk teams to resolve complex connectivity issues. Comfortable working both independently and as a team lead, Richard consistently emphasizes documentation, customer service, and secure handling of sensitive data. An often-understated strength is his facility for vendor coordination—from Dell Tech Direct repairs to recycling contracts—enabling sustainable, cost-effective operations for educational environments.
10 years of coding experience
6 years of employment as a software developerProgramming languages (2)
Github contributions (5)
evocate/AberdeenPHP-Website
Jun 2017 - Nov 2018
Our (open source) website for the AberdeenPHP User Group
Contributions:20 pushes, 19 branches in 1 year 5 months
user-group
evocate/dojo_rules
Jul 2015 - Jul 2015
Contributions:1 release, 5 PRs, 13 pushes in 1 day
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