Richard Golden
Owner at Self-employed
California, United States
Summary
👤
Senior🎓
Top SchoolRichard Golden is an operations leader and owner with 12+ years driving profitability and customer experience improvements across major material handling dealerships and Toyota’s dealer network. He combines hands-on field experience as a technician and trainer with executive roles in service, parts, and aftermarket development to redesign processes, coach high-performing teams, and eliminate waste using TPS/LEAN and Six Sigma. His initiatives have repeatedly delivered measurable results—double-digit labor and margin gains, a 200% net profit turnaround at a multi-location dealership, and reduced audit debits through process controls. Currently authoring a practical manual to capture decades of dealership aftersales insights, he blends frontline technical credibility with strategic P&L management and manufacturer-facing program leadership. Notably, his background spans both dealer and manufacturer perspectives, giving him rare visibility into end-to-end service, warranty, and parts economics.
12 years of coding experience
18 years of employment as a software developer
Business Accounting, Business Accounting at Saddleback CollegeToyota Production System (LEAN), Toyota Production System (LEAN) at Toyota Material Handling GroupCertified Six Sigma Green Belt, Certified Six Sigma Green Belt at Villanova UniversityBS Biology, BS Biology at California State University, Fullerton
Github Skills (5)
dockerfile8
docker7
meteor5
python1
pygame1
Github contributions (5)
golden-garage/meteor-dev
Mar 2014 - Feb 2018
A Dockerfile for building a Meteor container that can be used for development.
Contributions:22 commits, 5 pushes, 6 comments in 3 years 11 months
dockerfilemeteordocker
golden-garage/golden-garage.github.io
Aug 2015 - Jun 2017
Contributions:37 pushes in 1 year 9 months
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