Richard Myers is a seasoned customer-centric technology leader with 11 years of experience building and scaling support, success, trust & safety, and product teams across cloud and infrastructure businesses. He led a 90+ member, 24/7 global organization at Linode, played a strategic executive role in the company’s acquisition by Akamai, and continued shaping customer and product experiences in senior leadership roles at Akamai. Passionate about effortless customer journeys, he combines product-led growth instincts with hands-on operational rigor in QA, training, and community programs. Based in Philadelphia, he also contributes to community resilience as a board member and governance chair for Hopeworks Camden, demonstrating a commitment to workforce development and social impact beyond the enterprise. An operator who scales both teams and processes, he’s known for turning support functions into strategic growth levers.
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