Summary
Richard Saunders is a Senior Product Design Manager with nine years of focused experience leading product and design teams to create user-centred digital products from strategy through delivery. Based in Newport, Wales, he has grown through hands-on roles at Zengenti—moving from Senior UX Designer to Contensis Product Owner and now leading product design—demonstrating deep expertise in CMS-driven experiences. His background blends UX, front-end development and technical operations from extensive public-sector work, enabling him to bridge design, engineering and product priorities effectively. Richard is skilled at turning complex requirements into clear, accessible interfaces and has delivered large-scale site redesigns, intranets and CMS modules while maintaining governance and usability standards. Colleagues rely on his pragmatic leadership and rare combination of design craft, technical fluency and operational know-how to ship durable, user-focused solutions.
9 years of coding experience