Richard Sexton
Principal Technical Writer at Salesforce
Vancouver, British Columbia, Canada
Summary
👤
Senior🎓
Top SchoolRichard Sexton is a Principal Technical Writer based in Vancouver with 11 years in technical communication and a long career bridging developer documentation, front-end engineering, and instructional design. At Salesforce he has led documentation for AI and commerce products—authoring API and SDK guides, piloting a Markdown-based platform, and shaping developer UX for a React-based PWA storefront. He combines hands-on coding experience (Gatsby, MDX, React, HTML/CSS/JS) with content strategy and training, having built developer portals, taught front-end curricula, and migrated large documentation sets. His background in instructional design and early web development gives him a rare blend of pedagogy and engineering that helps teams turn complex systems into usable developer experiences. Notably, he contributes front-end improvements to high-profile open-source storefront tooling, focusing on checkout, internationalization, and accessibility of user flows.
11 years of coding experience
12 years of employment as a software developer
Post Graduate Program, Artificial Intelligence and Machine Learning, Post Graduate Program, Artificial Intelligence and Machine Learning at Texas McCombs School of BusinessEducation, Education at The University of British ColumbiaPsychology, Psychology at Langara CollegeBA, English, BA, English at Simon Fraser University
English, French
Github Skills (12)
uid10
javascript10
front-end-development10
ui-design10
pwapp10
react10
ecommerce10
react-intl9
html9
css9
nodejs8
progressive-web-apps8
Programming languages (8)
Github contributions (5)
SalesforceCommerceCloud/pwa-kit
Sep 2021 - Jul 2022
React-based JavaScript frontend framework to create a progressive web app (PWA) storefront for Salesforce B2C Commerce.
Role in this project:
Front-end Developer
Front-end DeveloperContributions:56 reviews, 65 commits, 14 PRs in 10 months
Contributions summary:Richard primarily contributed to the front-end of the PWA storefront, making numerous changes to React components related to the checkout process, product listings, and internationalization. Their work included updating form components for credit card and address input, improving UI elements, and addressing page-not-found scenarios. The commits demonstrate a focus on enhancing the user experience and refining existing functionalities within the application.
frontendjavascriptreactsalesforcepwa
salesforce/einstein-platform
Sep 2024 - Aug 2025
Contributions:7 reviews, 31 PRs, 84 pushes in 11 months
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