Richard Smith is an experienced IT professional with 12 years in support, systems administration and web development, currently working as a Commercial Guard while completing a Bachelor's in Computer Science at The Open University. He has a solid background in ITIL-driven support and SLA management, and practical expertise across Windows, macOS, Linux, LAMP stack technologies and AWS. Previously he progressed from Support Engineer to Systems Administrator and full-stack developer roles at Admit One, combining hands-on troubleshooting with application and infrastructure work. Colleagues rely on him for pragmatic solutions that bridge user-facing issues and backend systems, informed by both retail-facing customer service experience and technical ops. Based in Hurn, England, he brings a calm, service-oriented approach to complex incidents and a continuous-learning mindset toward cloud and web technologies. A less obvious strength is his ability to translate operational constraints from non-technical environments into resilient technical practices.
12 years of coding experience
8 years of employment as a software developer
Bachelor's Degree, Computer Science, Bachelor's Degree, Computer Science at The Open University
Contributions:8 pushes, 4 branches in 1 year 1 month
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