Richard Thorp is a seasoned Chief Technology Officer with over 25 years of global leadership driving technology and operations transformations across transportation and airport services. He has delivered large-scale modernization programs—cloud migrations, datacentre consolidations, SD-WAN/voice rollouts and BI-led operational improvements—that produced multi-million dollar savings and measurable resilience at organizations like Swissport, FirstGroup America and Go Ahead Group. Known for building high-performing, diverse teams and trusted executive relationships, he blends commercial acumen with technical delivery, managing complex estates of tens of thousands of users, devices and global sites. He also brings hands-on experience negotiating major vendor agreements and steering M&A technology integration and divestiture activity. An advocate for applied AI, he’s currently implementing AI initiatives to improve safety, efficiency and revenue in aviation operations. Holding US, UK and Irish citizenship, he contributes at the industry level through Evanta/Gartner and other advisory boards.
12 years of coding experience
24 years of employment as a software developer
BEng Mechanical Engineering, BEng Mechanical Engineering at Newcastle University
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Richard Thorp - Chief Technology Officer at Swissport