Richard Tomlinson is a Director and Certified Scrum Master with over a decade of experience transforming delivery teams across retail, insurance, and public sector programmes. He specialises in building self-organising, cross-functional teams and implementing scalable Agile/SAFe practices—moving organisations from Waterfall to Scrum and Kanban while improving delivery predictability. Richard blends hands-on technical understanding (from early software architect and developer roles) with commercial leadership, having founded and run product and e-commerce ventures that informed his inventory, BI and marketing systems work. Known for coaching Product Owners and Scrum Masters, he thrives in complex, distributed environments and has delivered high-profile digital products for brands like ASOS, Next and RAC. A pragmatic servant leader, he often pairs strategic roadmap design with practical delivery tooling such as Azure DevOps to drive measurable improvements.
10 years of coding experience
22 years of employment as a software developer
BSc (Hons) Software Engineering Degree, BSc (Hons) Software Engineering Degree at Birmingham City University
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