Richard Walls
Senior Content Designer at Cognite
Scottsdale, Arizona, United States
Summary
🤩
Rockstar🎓
Top SchoolRichard Walls is a Senior Content Designer with 7 years’ experience crafting user-centered content strategies and conversational interfaces for industrial AI across energy, manufacturing, and process industries. At Cognite he leads content and governance for AI-driven SaaS features, translating complex industrial data into scalable taxonomies, clear microcopy, and trustworthy in-product guidance that accelerates digital transformation and compliance. Previously at IBM he simplified AI governance onboarding, launched evaluation and comparison features for generative models, and automated documentation workflows for cloud-native developer experiences. He blends technical writing, information architecture, and data-driven research to optimize AI interactions for frontline and domain expert users. Based in Scottsdale, AZ, he champions ethical, accessible language in high-stakes environments and has a master’s in Technical and Scientific Communication.
7 years of coding experience
Bachelor's Mass Communication/Media Studies, Bachelor's Mass Communication/Media Studies at Savannah State UniversityMaster of Science - MS Technical and Scientific Communication, Master of Science - MS Technical and Scientific Communication at North Carolina State University
Github Skills (37)
tla10
application-server10
rfc10
openliberty10
server10
documentation10
runtime-environment10
java9
iterative9
composable9
microservices8
kabanero7
navigator6
cli5
docker-compose5
Programming languages (4)
Github contributions (5)
Rwalls1/docs
Jan 2019 - Jul 2020
See Open Liberty documentation on https://openliberty.io/docs/
Contributions:6 PRs, 154 pushes, 244 branches in 1 year 5 months
open-libertytlaopenlibertylibertycontracts
kabanero-io/guide-using-kAppNav
Oct 2019 - Nov 2019
Contributions:2 PRs, 13 pushes, 2 branches in 1 month
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