Rick Cerone
Information Technology Analyst
City of Rochester, New York, United States
Summary
👤
Senior🎓
Top SchoolRick Cerone is an Information Technology Analyst with over 18 years at KeyBank and more than two decades of hands-on PC/LAN support experience, blending deep desktop and mobile OS troubleshooting with SCCM-based application provisioning and lifecycle asset tracking. Based in Rochester, NY, he pairs a practical, customer-focused support style with strong written and verbal communication to resolve complex tickets within SLA while supporting corporate, campus, and data-center environments. Comfortable working across technical and non-technical stakeholders, Rick emphasizes continuous improvement, clear documentation, and teamwork to keep systems reliable and end users productive. His background in computer science and business administration, combined with long tenure in a regulated financial environment, gives him a steady, process-oriented approach that’s equally adept at break/fix work and project-based deployments.
11 years of coding experience
Bachelor’s Degree, Business Administration and Management, General, Bachelor’s Degree, Business Administration and Management, General at Rochester Institute of TechnologyAssociate’s Degree, Business Administration and Management, General, Associate’s Degree, Business Administration and Management, General at Monroe Community College
English
Github Skills (26)
hashing-algorithm5
nodejs5
banking5
couchbase5
crypto5
jekyll4
api4
encryption4
dotnet3
javascript3
csharp3
finance3
asp-net-core2
middleware2
markdown2
Programming languages (4)
Github contributions (5)
RichCerone/my-finance-advisor-banking-api
Jul 2022 - Oct 2022
My Finance Advisor Banking API for all banking operations.
Contributions:36 commits, 15 PRs, 18 pushes in 3 months
apiadvisorbankingbanking-apifinance
RichCerone/Interview-Problems
Dec 2015 - Apr 2021
Contributions:17 pushes, 1 branch in 5 years 5 months
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