Rick Hoekman
Global Transformation Expert Lead - Process Expertise Services
North Holland, Netherlands
Summary
👤
Senior🎓
Top SchoolRick Hoekman is a transformation leader with over a decade of experience at ING, currently heading the Process Expertise Services team in Wholesale Banking to drive uniform, compliant and digital end-to-end processes. He builds global change roadmaps, customer journey strategies and process excellence programs, combining Agile/SCRUM, Lean Six Sigma and service design to turn complex banking operations into simple, user-centric flows. Rick has progressed through roles in operations, lending, innovation and change execution, giving him rare end-to-end credibility from front-line servicing to strategic transformation. Known as decisive and approachable, he balances rigorous methodology with a human-centered leadership style informed by an MBA in Strategy, Organisation & Innovation. He brings a practical R&D mindset to transformation work and a personal purpose—“somebody to love, with the child’s joy in my eyes”—that shapes how he inspires teams and stakeholders.
11 years of coding experience
Master of Business Administration - MBA, Strategy, Organisation and Innovation, Master of Business Administration - MBA, Strategy, Organisation and Innovation at Vrije Universiteit AmsterdamBachelor of Economics, Management, Economics and Law, Bachelor of Economics, Management, Economics and Law at Hogeschool INHOLLAND Alkmaar
Github Skills (64)
python10
scraper10
zap10
crawling10
scrapy10
crawler10
browser-extension9
security-scanner9
security9
webextension9
parser8
cli8
owasp8
zaproxy8
safari8
Programming languages (5)
Github contributions (5)
rhoekman/adblocker-detection
Dec 2016 - Dec 2016
Contributions:19 pushes, 1 branch in 7 days
rhoekman/scrapy
Aug 2015 - Aug 2015
Contributions:2 pushes in 8 days
pythonscrapyscraping-frameworkhigh-levelweb-crawling
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