L2 Tech Support Lead (Engineering) at Deluxe Entertainment Services Group
Santa Fe, New Mexico, United States
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Summary
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Senior
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Top School
Rick O'Brien is an entrepreneurial technology leader with 14 years of hands-on experience building and optimizing web and cloud platforms, currently leading L2 Tech Support Engineering at Deluxe Entertainment. He combines deep expertise in database and performance optimization with practical DevOps, QA and localization work鈥攔educing DB bottlenecks, improving media processing pipelines and shipping features like spellchecking and subtitle workflows for Sfera. As a former CTO and cloud architect he designed highly concurrent systems using PostgreSQL, Go, Redis and REST APIs, and has hired and coached distributed teams across LA, Bangalore and remote contractors. Known for turning operational problems into profitable opportunities, he blends technical craftsmanship with people leadership and a willingness to relocate for the right challenge.
13 years of coding experience
11 years of employment as a software developer
Computer Science Engineer, Business Administration, Computer Developing, Programming, computer, informatics, technology, Computer Science Engineer, Business Administration, Computer Developing, Programming, computer, informatics, technology at Universidad INCCA de Colombia
MBA, Administration, MBA, Administration at University of Phoenix
Photography, Specialization, Photography, Specialization at Michigan State University
Computer Science Technology, computer, informatics, technology, programming, administration, Computer Science Technology, computer, informatics, technology, programming, administration at Universitaria de Investigaci贸n y Desarrollo - UDI
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Rick O'Brien - L2 Tech Support Lead (Engineering) at Deluxe Entertainment Services Group