Rika Takahashi
Escalation Engineer
Chiyoda, Japan
Summary
👤
Senior🎓
Top SchoolRika Takahashi is an experienced escalation engineer with over 8 years in her current Microsoft role and more than two decades of technical support and leadership across Microsoft and Taisei Corporation. Based in Chiyoda, Japan, she specializes in resolving high-impact customer issues, including cross-timezone support during an intra-company transfer that had her servicing Japanese customers overnight. Her background combines a strong academic foundation in mathematics and computer science from Tokyo University of Science with deep, hands-on troubleshooting and technical leadership experience dating back to 1999. Known for navigating complex system failures and coordinating cross-functional teams, she brings a calm, methodical approach to high-pressure incidents and knowledge transfer.
8 years of coding experience
17 years of employment as a software developer
学士, Mathematics and Computer Science, 学士, Mathematics and Computer Science at 東京理科大学
Github Skills (52)
microsoft10
github-actions-runner10
windows10
cicd10
azure-devops10
azure-pipelines10
powershell10
azure10
devops10
runner10
microsoft-sql9
api9
sql-server8
tsql8
csharp8
Programming languages (8)
Github contributions (5)
rikat-ms/vsts-docs
Sep 2019 - Aug 2021
This repo is the home of the official Azure DevOps documentation for Microsoft. GitHub Issues filed in this repository should be for problems with the documentation.
Contributions:5 pushes in 1 year 11 months
devopspowershellproblemsmicrosoftazure
rikat-ms/markdown-portfolio
Jan 2020 - Jan 2020
Contributions:3 PRs, 8 pushes, 8 branches in 1 day
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