Riley Osborn
Design Strategist
Atlanta, Georgia, United States
Summary
👤
Senior🎓
Top SchoolRiley Osborn is a design strategist with nine years of experience blending research, data analysis, and product design to improve customer and agent experiences, currently shaping servicing strategy for Capital One’s Card & Bank business. With a background spanning interaction and product design, UX research, and front-end development, Riley drives end-to-end solutions—from synthesis and journey mapping to prototyping and usability testing—that align with design systems and business goals. Past work includes leading research-informed designs that saved The Home Depot $3M annually and contributing civic-focused data research at Georgia Tech to influence local policy for underserved Atlanta neighborhoods. Comfortable translating large datasets into actionable insights, Riley pairs technical fluency from a Computer Science degree with a human-centered approach to solve complex service and equity challenges.
9 years of coding experience
2 years of employment as a software developer
Bachelor’s Degree, Computer Science, Bachelor’s Degree, Computer Science at Georgia Institute of TechnologyDiploma, Diploma at Roswell High School
English, French
Github Skills (4)
water4
kotlin2
android-app2
android2
Github contributions (3)
Varun-Ballari/Clean-Waters-Andriod-App
Jan 2017 - Mar 2017
Contributions:57 pushes, 4 issues in 1 month
Junior-Design/Roundtable-web
Feb 2018 - Apr 2018
Contributions:12 pushes, 3 issues in 1 month
reactnotesagnosticcssjavascript
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