Riley Powell

Technical Escalation Engineer II

Greater Sydney Area Australia
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Summary

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Rockstar
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Top School
Riley Powell is a Technical Escalation Engineer II at Datadog with over six years of hands-on experience across observability, monitoring, and cloud platforms. Specializing in authentication and authorization (AAA), identity provider integrations, and SAML/OIDC workflows, Riley bridges identity systems with front-end observability to help enterprise customers achieve secure, scalable visibility. They pair deep troubleshooting of distributed tracing, agent telemetry, and dashboard rendering with a track record of escalating and resolving the toughest production incidents. Known as a top performer who mentors peers, Riley also contributes to long-term product reliability by partnering with engineering teams on root-cause fixes and platform improvements. Based in Sydney, they combine consulting-era adaptability with solutions-engineer communication skills to translate complex technical needs into practical, customer-facing outcomes.
code6 years of coding experience
job3 years of employment as a software developer
bookSt Joseph's College Hunters Hill
bookbachelor of ebusiness, Management Information Systems, General, bachelor of ebusiness, Management Information Systems, General at Macquarie University
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Github Skills (3)

datadog8
hugo8
documentation7

Programming languages (1)

JavaScript

Github contributions (5)

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Contributions:19 pushes, 3 branches in 5 days
rilos1/githubcloudformation

Feb 2021 - Feb 2021

Contributions:10 pushes, 1 branch in 3 days
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Riley Powell - Technical Escalation Engineer II