Summary
Riza Saputra is a Manager Solution Designer with 10 years of hands-on experience delivering and operating enterprise-grade Network, Cloud, Security, and Unified Communications solutions across Indonesia. At Digiserve by Telkom Indonesia he progressed from hands-on engineering to leading and scaling a team of solution designers and architects, owning secure, long-term design roadmaps and complex escalations. He has deep practical expertise in Secure SD-WAN, SSE, cloud PBX/SBC for Teams Direct Routing, cloud contact center platforms, automation (Ansible/AWX), and building labs for pentesting and hybrid cloud validation. Known for blending presales, platform engineering, and L3 escalation skills, he regularly authors migration MOPs and proactive monitoring via APIs to reduce operational risk. Riza pairs technical delivery with people leadership—mentoring career growth and capacity planning while ensuring designs follow best practices. Based in Jakarta, he brings a rare mix of field-proven infrastructure delivery and strategic productization within large managed-service environments.
10 years of coding experience
7 years of employment as a software developer
Associate's degree, Associate's degree at SMK Telkom Sandhy Putra Malang
Information Technology, Information Technology at Universitas Budi Luhur
English