Rob Moss
Full Time Grandparent. at No longer employed. I'm retired!
Saint George, Utah, United States
Summary
🤩
Rockstar🎓
Top SchoolRob Moss is a seasoned customer support and technical operations leader with decades of experience building and directing global support engineering teams, notably across multiple senior roles at Oracle where he led large escalations, defect validation, and knowledge-sharing initiatives. He combines a strong technical foundation (BS in Computer Science and ongoing MS studies in Object Oriented CIS) with demonstrated success in creating analytics-driven tooling, web portals, and processes that raised customer satisfaction into the 90th percentile. Rob has deep hands-on familiarity with database, OS, and enterprise software ecosystems (Oracle, UNIX/Linux, networking, SQL, virtualization) and a track record of forging productive partnerships with vendors like IBM, Dell, and Red Hat. Now enjoying retirement as a full-time grandparent while still authoring technical documentation for Oracle Linux in his personal GitHub presence, he brings rare institutional knowledge of large-scale support operations and a pragmatic focus on actionable metrics and cross-team collaboration.
5 years of coding experience
30 years of employment as a software developer
Currently working on MS CIS, Object Oriented Software Development and E-Commerce, Currently working on MS CIS, Object Oriented Software Development and E-Commerce at Regis UniversityBachelor of Science, Computer Science, Computer Science, Bachelor of Science, Computer Science, Computer Science at Brigham Young University
Github Skills (17)
audio-applications8
audacity8
recorder7
gnu7
audio6
privacy-preserving6
image-manipulation6
audio-processing6
foundation6
hugo4
ios4
android4
operating-system4
github-pages3
macos3
Programming languages (5)
Github contributions (5)
glimpse-editor/glimpse-editor.github.io
May 2021 - Mar 2022
Github Pages hosted site for Glimpse project. Built using Hugo
Contributions:6 commits, 2 PRs, 17 pushes in 9 months
hugo
TrechNex/TrechNex
Mar 2021 - Jan 2026
Contributions:85 pushes, 1 branch in 4 years 10 months
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