Rob Whiting
Senior User Researcher at Government-backed Financial Guidance Service
Beverley, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolRob Whiting is a senior user researcher and accessibility specialist with 13+ years leading inclusive, evidence-driven UX across government, healthcare, and enterprise products. He founded Merlan Ltd to deliver accessible, user-centred design and has repeatedly built ResearchOps, usability labs, and training curricula that scale across global, multilingual teams. His work has guided major UK public services through GDS assessments and delivered nationwide accessibility solutions—most notably a medical-device pilot enabling millions with vision impairments to test independently. Equally comfortable in hands-on research and strategic delivery, Rob combines behavioural and quantitative methods, A/B/MVT expertise, and front-end know-how to turn complex service roadmaps into prioritised research plans. He’s also a long-time community organiser (NUX UK, UX Discuss, Designer Hangout), blending practitioner insight with sector leadership and an uncommon knack for turning accessibility guidelines into practical playbooks.
13 years of coding experience
12 years of employment as a software developer
BSc Psychology & Sociology, BSc Psychology & Sociology at Brunel University of London
English, French
Github Skills (42)
accessibility10
eleventy10
css10
product-design10
effort10
pattern10
axe10
user-experience10
wcag10
back-end-development9
oop9
management8
neumorphism8
remote-control8
front-end-development8
Programming languages (4)
Github contributions (5)
whitingx/awesome-remote-research
Mar 2020 - Jul 2021
A collection of all things Remote Research. Inspired by 'awesome-*' repos. PRs welcome.
Contributions:42 commits, 40 pushes, 1 branch in 1 year 4 months
remoteprs-welcomeremote-controlprswelcome
whitingx/ux-research-asset-management-systems
Oct 2017 - Mar 2020
🗂 Collection of information on current options around UX related research repositories & asset management systems. Curated by 🏢 Merlan Ltd.'s 👤 Rob Whiting.
Contributions:63 commits, 13 PRs, 57 pushes in 2 years 4 months
repositoriesoptionsassetassets-managementasset-management
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