Rob Whiting
Senior User Researcher at Merlan Ltd.
Beverley, England, United Kingdom
Summary
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Rockstar🎓
Top SchoolRob Whiting is a senior user researcher and accessibility specialist with 13+ years leading inclusive, evidence-driven UX across government, healthcare, and enterprise products. He founded Merlan Ltd to deliver accessible, user-centred design and has repeatedly built ResearchOps, usability labs, and training curricula that scale across global, multilingual teams. His work has guided major UK public services through GDS assessments and delivered nationwide accessibility solutions—most notably a medical-device pilot enabling millions with vision impairments to test independently. Equally comfortable in hands-on research and strategic delivery, Rob combines behavioural and quantitative methods, A/B/MVT expertise, and front-end know-how to turn complex service roadmaps into prioritised research plans. He’s also a long-time community organiser (NUX UK, UX Discuss, Designer Hangout), blending practitioner insight with sector leadership and an uncommon knack for turning accessibility guidelines into practical playbooks.
13 years of coding experience
12 years of employment as a software developer
BSc Psychology & Sociology, BSc Psychology & Sociology at Brunel University of London
English, French
Github Skills (28)
accessibility10
eleventy10
frontend10
user-experience10
back-end-development9
front-end-development9
endpoint-security8
android-app7
remote-control7
openflow7
management6
react6
android-apps5
chromeos5
chrome5
Programming languages (4)
Github contributions (5)
whitingx/styleguides
Apr 2015 - Feb 2018
Documenting resources related to front-end style guides and pattern libraries
Contributions:95 pushes in 2 years 10 months
style-guidescssfront-endpattern
whitingx/co-design-resources
Feb 2020 - May 2022
Contributions:18 commits, 17 pushes, 1 branch in 2 years 3 months
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