Rob Yang
Enterprise Support Lead at Amazon Web Services (AWS)
Canada
Summary
🤩
Rockstar🎓
Top SchoolRob Yang is an Enterprise Support Lead at AWS with a decade-plus background in IT and cloud operations, blending hands-on systems engineering with customer-facing technical account management. He progressed through roles from server/storage analyst and cloud solutions architect at the Alberta Energy Regulator to senior TAM and now leads enterprise support at AWS, demonstrating a steady trajectory from infrastructure to strategic cloud support. Rob excels at translating complex infrastructure concerns into actionable cloud solutions for large customers, drawing on deep operational experience across data centre, storage, and end-user support. Based in Canada, he brings a practical engineering mindset from a B.Sc. in Computer Engineering and a track record of stabilizing and modernizing critical systems. Notably, his career shows an uncommon mix of long-term operational stewardship and fast-paced customer advocacy within a hyperscale cloud environment. He focuses on reliability, escalation management, and ensuring customers get measurable value from cloud investments.
2 years of coding experience
4 years of employment as a software developer
B.Sc., Computer Engineering, B.Sc., Computer Engineering at Schulich School of Engineering, University of Calgary
English, Chinese, Spanish
Github Skills (28)
pytorch10
deploying10
machine-learning-models10
mxnet10
machine-learning10
inference10
java10
sagemaker10
keras10
huggingface10
deep-learning10
aws10
tensorflow10
onnxruntime10
ai10
Programming languages (5)
Github contributions (5)
ydm-amazon/djl-serving
Sep 2023 - Nov 2024
A universal scalable machine learning model deployment solution
Contributions:136 pushes, 63 branches in 1 year 1 month
ydm-amazon/djl-demo
Nov 2023 - Jul 2024
Demo applications showcasing DJL
Contributions:16 pushes, 6 branches in 8 months
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