Robbert Hink
Staff Support Engineer at Cribl
Netherlands
Summary
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RockstarRobbert Hink is a Staff Support Engineer based in the Netherlands with 11 years of experience helping customers get the most out of observability and SaaS platforms. He progressed through hands-on technical support and architecture roles at Zendesk, Elastic, and Cribl, moving from customer advocate to senior and now staff-level support engineering. Robbert excels at troubleshooting complex production issues, translating product internals into practical guidance, and scaling support practices across teams. His background includes operational support at Dell and QA roles early in his career, giving him a strong foundation in reliability and process. Known for bridging technical depth and customer empathy, he often uncovers systemic fixes that reduce recurring incidents rather than just firefighting. Colleagues value his blend of pragmatic problem-solving and institutional knowledge across support and observability stacks.
11 years of coding experience
9 years of employment as a software developer
German, Dutch, English
Github Skills (28)
search-engine10
opensearch10
java10
restful10
logstash10
elasticsearch10
filebeat9
heartbeat9
elastic8
elastic-apm8
packetbeat8
metricbeat8
visualizations7
agent6
performance-monitoring6
Programming languages (6)
Github contributions (5)
robb3rt/hink-website
May 2024 - Jan 2025
Contributions:2 PRs, 10 pushes, 2 branches in 8 months
robb3rt/Suspended-Tickets-Bulk-Recovery
Jun 2015 - Aug 2015
Contributions:41 pushes, 1 branch in 1 month
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