Summary
Robel Tekle is a pragmatic Service Engineer and founder with eight years of hands-on experience across IT support, system administration, hardware prototyping, and front-end development. He currently ensures reliable application and infrastructure services at HSBC, combining C++ and Python skills with ITIL processes, patch management, and vendor/SLA coordination. His background in embedded systems and robotics—plus a master's in International Business—lets him bridge technical design, cost-conscious prototyping, and stakeholder-facing communication. Known for turning complex technical issues into clear operational playbooks, he also mentors teams and documents knowledge to reduce incident backlog and improve uptime. Based in Warsaw, he brings an uncommon mix of hardware prototyping experience and customer-focused service delivery that speeds integration between development and operations.
8 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Electrical and Computer Engineering, Destinaction, Bachelor's degree, Electrical and Computer Engineering, Destinaction at Hawassa University
Master's degree, International Business, Master's degree, International Business at Uniwersytet WSB Merito Warszawa
Bachelor's degree, management, Bachelor's degree, management at Alpha University College