Robert Allen
Technical Support Specialist at Working Solutions
Detroit, Michigan, United States
Summary
👤
Senior🎓
Top SchoolRobert Allen is a customer-focused Technical Support Specialist and frontend-minded developer with 9 years of technology experience based in Detroit. He combines 5+ years supporting SaaS products and enterprise-level customer service with hands-on React/Next.js UI work from multiple freelance and team roles. Comfortable mentoring and leading others, he has guided student teams and provided senior-level training while also piloting new systems and documenting user-facing issues. His background spans full-stack projects, UX work from Figma, and practical tooling like Material UI, ClickUp, and Slack to keep remote teams aligned. Robert’s knack for troubleshooting extends beyond support calls—he leverages developer experience to diagnose root causes in code and deployments, improving first-contact resolutions. He’s motivated by tinkering and building, often turning curiosity into practical improvements for customers and product teams.
9 years of coding experience
2 years of employment as a software developer
Full Stack Web Development Certification, Computer Software Engineering, Full Stack Web Development Certification, Computer Software Engineering at Free Code CampFront-end web development, Front-end web development, Front-end web development, Front-end web development at UdacityIT Pro cert, Information Technology, IT Pro cert, Information Technology at Macomb Community Collegecs50, Computer Science, cs50, Computer Science at Harvard Universityfull stack web development, full stack web development at Lambda School
English
Github Skills (46)
javascript10
css10
math10
nodejs10
react10
css-grid9
codebase9
certification8
color-scheme7
front-end-development7
frontend6
fetch6
movie6
html5
web-development-tools4
Programming languages (5)
Github contributions (5)
lambda-webpt-8/movies
Jun 2019 - Sep 2020
fetch movies from open movie database
Contributions:18 commits, 15 PRs, 16 pushes in 1 year 2 months
reactmoviesopen-movie-databasemoviemovie-database
180-days-of-code/challenge
Aug 2017 - Jun 2019
Contributions:1 PR, 112 pushes, 14 branches in 1 year 10 months
java180-dayspython
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.