Summary
Robert Chung is a product-minded software engineer and founder with nine years of experience building scalable systems and AI-driven products from payments infrastructure at AWS to core AI features at Front. As Co-Founder of Charcoal, he’s now focused on retrieval infrastructure and an agentic search API that teaches models how to search, backed by top angels and VCs. He has a track record leading cross-functional teams as a Tech Lead and Product Manager, shipping analytics, CSAT/SLA features, and large-scale payment processing with zero-downtime migrations. Based in San Francisco, he blends hands-on implementation with product strategy, often moving between deep engineering work and customer-facing outcomes. Notably, his career shows a pattern of taking operationally critical systems—financial transactions and agent search—and turning them into reliable, production-ready services.
9 years of coding experience
5 years of employment as a software developer
Bachelor of Science - BS, Computer Science and Applied Mathematics, Bachelor of Science - BS, Computer Science and Applied Mathematics at Seattle Pacific University
English, Korean, Spanish