Robert Eng
Co-Founder at Pylon
Washington, District of Columbia, United States
Summary
👤
Senior🎓
Top SchoolRobert Eng is a software engineer and founder with a decade of experience building scalable systems, currently co-founding Pylon to reimagine B2B customer support across Slack, email, in-app chat, MS Teams and more. He combines hands-on product and engineering leadership—from building data pipelines that processed billions of metadata rows at Affinity to owning design and sales engineering at IKASI—with a research background in multimessenger astronomy from his postdoc work at UMD. At Pylon he’s shipped a full-stack support platform with AI bots, advanced workflows, and extensive integrations, applying rapid experimentation practices honed at Caltech and startup teams. Based in Washington, D.C., he brings a blend of systems thinking, product intuition, and operational experience in both enterprise sales and academic research. An early contributor to student-facing systems and campus security tooling, he’s comfortable bridging low-level engineering details and high-level product strategy.
11 years of coding experience
5 years of employment as a software developer
California Institute of TechnologyHigh School, High School at Saratoga High School
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (49)
reduction10
modular10
template-matching10
python10
image-processing10
astronomy10
wave10
open-source10
imaging10
datasets10
code-analysis10
physics10
icecube10
core-library9
science9
Programming languages (6)
Github contributions (5)
winter-telescope/winterdrb
Sep 2023 - Sep 2025
Real / bogus separation for WINTER
Contributions:6 PRs, 13 pushes, 6 branches in 2 years
robertdstein/Hamburg-Cosmic-Rays
Nov 2015 - Dec 2016
Contributions:145 pushes, 1 branch in 1 year
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