Summary
Robert H is a results-oriented legal operations specialist and legal secretary based in San Francisco with 11 years of experience marrying hands-on court practice with practical software development to streamline law office workflows. He has a proven record in civil litigation support across local, state, and federal courts and builds custom .NET and Excel tools that automate repetitive tasks—saving his teams tens of hours and thousands of dollars in filing fees. Coming from a background in corporate IT and hotel management, he combines business analysis, concierge-level client service, and staff training to anticipate needs and institutionalize foolproof processes. An initiative-driven problem solver, he created firm-wide programs like Word Wednesdays to upskill colleagues and tackled large projects such as automated change-of-address mailings and bulk PDF/exhibit utilities. Completing an ABA-approved Paralegal Studies certificate and holding a BS in Business Administration (magna cum laude), he’s pragmatic about continuous improvement and thrives on turning manual legal tasks into reliable, auditable systems.
11 years of coding experience
Certificate, Legal Assistant/Paralegal, Certificate, Legal Assistant/Paralegal at San Francisco State University