Summary
Róbert Kallós is a certified system engineer and seasoned call center specialist with over a decade of hands-on experience designing, installing and integrating IVR and contact center solutions across banking, public sector and enterprise customers. He combines telephony expertise in Alcatel and Cisco unified communications with practical development skills—building CTI, Cisco Finesse integrations and mobile backends in Java, C/C#, Objective‑C, HTML and JavaScript. At Dimension Data he translated complex business requirements into production integrations between telecommunication systems and core banking/accounting platforms, and later expanded into application integration and CyberArk-focused privileged access work at Citi. Currently working with NextiraOne Europe, he brings a rare mix of operations, implementation and development experience that helps bridge vendor ecosystems and internal IT teams. Based in Hungary, he is particularly effective at estimating customer needs and delivering end-to-end solutions that marry telecom reliability with software flexibility.
9 years of coding experience
Universitatea Tehnică din Cluj-Napoca