Summary
Robert Misior is a Chief Development Officer and unified communications specialist with over a decade of experience designing and deploying large-scale VoIP, UC, and network systems. He blends deep hands-on skills across Cisco UC platforms (CUCM, UCCX, Jabber, CUBE) with software development—creating commercial-grade tools like a C# Cisco call recorder and Java-based phone paging and monitoring extensions. A natural troubleshooter who visualizes complex systems end-to-end, Robert excels at integrating voice with data to automate high-volume call flows and IVR systems (including dialers handling tens of thousands of calls per day). He has led infrastructure and monitoring initiatives, served as an IT director for higher education, and continually pairs academic rigor (M.S. in Computer Science) with practical engineering. Based in Chapel Hill, he’s as comfortable tuning a production contact center as he is keeping a commuter car running toward 300K miles.
10 years of coding experience
16 years of employment as a software developer
BA, Computer Science, BA, Computer Science at High Point University
Associate of Applied Science, Network and System Administration/Administrator, Associate of Applied Science, Network and System Administration/Administrator at Forsyth Technical Community College
M.S., Computer Science, M.S., Computer Science at University of North Carolina at Greensboro
English, Polish