Summary
Robert Nicholas is a Senior DevOps Engineer based in Austin, Texas, with a decade of experience designing and operating cloud-native infrastructure. He has led cost-saving and migration initiatives—most notably reducing hosting costs by over $250,000 annually and moving on-premises Kubernetes clusters to AWS—while building reusable Terraform modules and enforcing security controls across IAM and AWS Config. Comfortable across Linux/Unix and Windows environments, he blends configuration management (Ansible, Chef) with hands-on database and scripting knowledge to deliver reliable production systems. A former support specialist turned engineer, he brings strong customer-facing communication and a pragmatic, documentation-driven approach to policies and processes. Given his background in both support and infrastructure, he uniquely balances operational rigor with an empathy for the end-user impact of platform changes.
10 years of coding experience
5 years of employment as a software developer
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at University of Phoenix
Culinary and Sanitation, Restaurant, Culinary, and Catering Management/Manager, Culinary and Sanitation, Restaurant, Culinary, and Catering Management/Manager at Knox County Career Center
High School Diploma, High School Diploma at East Knox High School