Software Engineer - Incident Management at Datadog
New York, New York, United States
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Summary
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Robert Norte is a software engineer with six years of experience building scalable, low-latency services for consumer devices and observability tooling, currently focused on incident management at Datadog in New York. At Amazon he led backend systems for Alexa Photos and Notes, designing high-throughput ingestion, dynamic image resizing, and video streaming solutions that balanced latency, caching, and regional AWS optimizations. He has driven operational improvements—reducing build times by 50%, moving credential rotation to a more resilient pull model, and serving as a bar raiser for operational excellence—while mentoring peers and running office hours. Robert combines deep AWS serverless and distributed-systems expertise with practical client-side integration experience (including Android) to deliver end-to-end product features. He brings a pragmatic, reliability-first mindset to incident management and engineering processes, with a track record of shipping services used by hundreds of thousands of customers globally. A UC Berkeley computer science graduate, he pairs academic foundations with hands-on production experience across the full stack.
6 years of coding experience
6 years of employment as a software developer
Bachelor of Arts - BA, Computer Science, Bachelor of Arts - BA, Computer Science at University of California, Berkeley
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Robert Norte - Software Engineer - Incident Management at Datadog