Summary
Robert Smith is a Client IT Director with 13 years of enterprise IT and managed services experience, now leading fractional IT strategy and operations for commercial real estate clients nationwide from Frisco, Texas. He specializes in backup, recovery, and virtualization technologies (Symantec NetBackup/Backup Exec, Veeam, VMware) and has deep hands-on experience designing and delivering resilient data protection and DR solutions. At 5Q Partners he defines technology roadmaps, manages SLAs and vendor contracts, and translates business priorities into scoped, budgeted projects. Previously he led managed services operations and productization, combining pre-sales architecture with pricing and margin responsibility—skills that let him bridge technical design and commercial outcomes. Known for pragmatic vendor negotiation and a background as a Symantec-certified solution architect, he brings both day-to-day operational rigor and long-term planning to complex, multi-tenant environments.
13 years of coding experience
18 years of employment as a software developer
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at North Texas State University