Summary
Robert Wai is a software engineer in San Francisco with eight years of experience building reliable, user-focused enterprise systems, currently developing research platforms at Meta. His background spans full lifecycle product work—from customer-facing support and on-site troubleshooting to leading teams and architecting cross-platform .NET Core services for industrial IoT and cloud microservices. He brings deep attention to user experience and supportability rooted in his early career in technical support and team leadership, which helps him design observable, maintainable systems. At OSIsoft he scaled critical infrastructure like a notifications service from thousands to millions of rules and helped build a sequential data store optimized for high-throughput reads and writes. Comfortable across backend, tooling, and product-facing layers, he combines hands-on implementation with a knack for translating customer pain points into robust engineering solutions. He studied chemical engineering and bioengineering at UCLA, an analytical foundation that informs his pragmatic approach to system design.
8 years of coding experience
11 years of employment as a software developer
University of California, Los Angeles