Customer Support Manager at The Church of Jesus Christ of Latter-day Saints
Folsom, California, United States
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Summary
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Senior
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Top School
Robert Wallis is a seasoned IT leader with 15+ years managing complex technology operations for Yolo County, currently serving as Customer Support Manager and previously supervising county-wide helpdesk and probation IT efforts. He blends hands-on development experience dating back to 1998 with public-sector systems leadership—planning networks, databases, case management implementations, and full software lifecycles. His open-source contributions to the Nez game framework show a practical knack for rendering and input systems, revealing a developer’s attention to performance and cross-platform usability not obvious from his government roles. Robert’s background includes running a small IT business, programming record-management systems, and frontline desktop support, giving him rare end-to-end perspective from device to enterprise. Active in professional associations and community leadership, he frequently liaises across agencies to standardize data sharing and best practices. Based in Folsom, CA, he pairs managerial rigor with technical curiosity to deliver dependable, user-focused IT solutions.
15 years of coding experience
5 years of employment as a software developer
Bachelor's degree, Management w/ emphasis in Network Administration, Bachelor's degree, Management w/ emphasis in Network Administration at University of Phoenix
Associate's degree, Network Administration, Associate's degree, Network Administration at Solano Community College
Nez is a free 2D focused framework that works with MonoGame and FNA
Role in this project:
Game Developer / Software Engineer
Contributions:7 commits, 5 PRs, 7 comments in 11 days
Contributions summary:Robert made several contributions to the Nez game framework, focusing on improving the Mesh component. They added support for `PrimitiveType.TriangleStrip`, refined the bounds recalculation logic, and fixed a Triangulator issue. Additionally, the user refactored the `Ui.Stage.update()` method for multi-touch input and updated screen orientation. These changes indicate a focus on enhancing rendering capabilities, improving input handling, and expanding platform support.
Contributions:4 pushes, 2 branches, 2 tags in 6 years 2 months
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Robert Wallis - Customer Support Manager at The Church of Jesus Christ of Latter-day Saints