Robert Wang

Senior Technical Support Engineer at Ericsson Canada

Montreal, Quebec, Canada
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Summary

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Senior
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Robert Wang is a Senior Technical Support Engineer with nearly three decades in IT and over 19 years focused on telecom, specializing in NMS/OSS for GSM/WCDMA/LTE and cloud-native 5GC solutions. Based in Montreal, he combines deep hands-on expertise in emergency recovery, system integration and performance auditing with strong DevOps and automation skills—authoring portable devops tools and a Portable AutoLogin solution to streamline secure remote access. A certified Kubernetes and OpenStack administrator with broad exposure to Solaris/Linux, Sybase, Veritas and grid computing, he is frequently the first responder for major North American operator outages and complex root-cause analyses. He bridges product, operations and engineering by creating knowledge hubs (ericoll OSS ER GUIDE), scripting proactive monitoring, and collaborating closely with PDU designers to capture reproducible data. Known for practical, efficiency-driven solutions, he not only restores service fast but also designs preventative measures that reduce repeat incidents.
code9 years of coding experience
job15 years of employment as a software developer
bookComputer Software, Computer Software at Jianghan University
bookEricsson Training Center
bookMaster of Science, Computer Aided Design, Master of Science, Computer Aided Design at Wuhan University of Technology
languagesEnglish, Chinese
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Stackoverflow

Stats
321reputation
20kreached
8answers
1question
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Github Skills (52)

packer10
minikube10
vagrant10
kubernetes9
terraform9
ruby9
linux9
docker9
automation9
single-source9
go9
virtualization9
k8s9
safari8
ansible8

Programming languages (6)

ShellC++GoHTMLRubyPython

Github contributions (5)

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robertluwang/sublime-setting

Nov 2017 - Oct 2020

Contributions:33 commits, 31 pushes, 1 branch in 2 years 11 months
robertluwang/hands-on-wsl

Feb 2019 - Nov 2022

Contributions:45 commits, 49 pushes, 2 branches in 3 years 10 months
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Robert Wang - Senior Technical Support Engineer at Ericsson Canada