Robin Dalgliesh
Technology Support Engineer at Takeda
Cambridge, Massachusetts, United States
Summary
👤
Senior🎓
Top SchoolRobin Dalgliesh is a mid-career Technology Support Engineer based in Cambridge, MA with over 15 years of hands-on experience across Windows and Linux server administration, network operations, and desktop/mobile support. Currently supporting enterprise users at Takeda, he combines deep troubleshooting skills—OS, application, hardware, Intune, AD and MFA—with ServiceNow queue management and device lifecycle ownership. His background includes large-scale server and virtualization work (VMware, Hyper-V, Citrix), network monitoring and security tooling from roles at Senior Systems and IBM, giving him a strong infrastructure-to-endpoint perspective. Known for balancing client-facing service excellence with backend reliability, he has repeatedly owned deployments, procurement and critical incident responses in regulated environments. A practical problem-solver and mentor, he blends scripting and systems know-how from early firmware and storage work into stable, scalable IT operations.
15 years of coding experience
10 years of employment as a software developer
BS Information Technology, Network Management, BS Information Technology, Network Management at Colorado Technical University
Github Skills (12)
userscripts9
reduction7
simulation4
opencl4
raytracing4
python4
monte-carlo3
muon2
scientific-computing2
numpy2
ios1
android1
Programming languages (3)
Github contributions (5)
larmorinstrument/Larmor-Instrument-Manual
Nov 2022 - Nov 2022
Contributions:15 pushes in 5 days
LarmorPrecessionTechniques/LarmorPrecessionTechniques.github.io
Jun 2020 - Jun 2020
Contributions:5 pushes in 1 day
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